Configuring spam filters on Workplace

Even if your mail host accepts emails from Workplace, it's still possible that email clients like Microsoft Outlook will mark an email as spam or junk. In that particular case, a person would have to check their spam or junk folders to locate the email. If possible, your email administrator should ensure email clients add to their safe senders list.
We suggest you work with your email administrator to add the domain to a safe senders list in your organization's email client.
Was this helpful?